Joy Services
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A statement of direction

The infrastructure layer for what comes next.

Joy Services builds and runs the layer the internet stands on: fiber we own, data centers we are building, racks, routing, storage, edge delivery, intelligence and devices — on one platform with one console and one API, serving more than ten thousand enterprise customers around the world. Not a reseller. Not a dashboard on somebody else's cloud. The real thing, built from the metal up and designed to your demand.

Own fiber, own racks, own addresses Designed to your demand One platform, every service
01 What we're building
The platform

One cloud, every layer, owned end to end.

Most "clouds" are a control panel over somebody else's data center. We are building the whole stack: the fiber in the ground, the data centers, the racks, the switches, the addresses, the hypervisors, the storage fabric, the DNS, the edge, the devices and the software that runs them — so that every layer answers to the same design and the same people, and every layer can be shaped to what a customer actually needs.

Customers10,000+ enterprisesserved from one platform, on every continent
FiberOwn fiber in three metrosDelhi, Mumbai and Chennai — the path from our racks to the exchanges is ours
Data centersJoy DC ×2 under constructionJoy DC Mumbai and Joy DC Noida, next to the fiber and the exchanges
PeopleEngineers around the clockreal-time support by the staff who run the platform, not a script
LAYER 00

Physical

Fiber we own in Delhi, Mumbai and Chennai, racks in facilities we operate in, two Joy data centers on the way, interconnection inside the data center and across the world. The ground the rest stands on.

Own fiberJoy DC Mumbai · NoidaRacks & powerCross-connectsGlobal interconnection
LAYER 01

Compute

Virtual machines, dedicated servers and colocation on hardware in our own racks. Windows and Linux, from a single vCPU to a full cabinet, provisioned by the same automation — and custom infrastructure designed to a customer's demand when a menu is not enough.

VPSDedicated serversColocationCustom infrastructureGPU nodes
LAYER 02

Network

Our own address space, our own routing, our own switching fabric, our own exchange presence. Traffic stays on infrastructure we control from the customer's port to the internet exchange, in every region, and connects to the networks our customers already run.

BGP & peeringIX port fabricVLAN & interconnectDDoS protectionCDN edgeAuthoritative DNSGlobal layer network
LAYER 03

Storage

Distributed, self-healing storage that survives disk, node and rack failure without a human in the loop. Block for machines, object for applications, snapshots for everyone.

Distributed blockS3-compatible objectSnapshots & templatesBackup targets
LAYER 04

Security & observability

Isolation by default, audit on everything, identity that follows a customer across every service, and real-time monitoring of every host, port and flow — so trust is a property of the platform rather than a feature you buy.

Tenant isolationAudit ledgerReal-time monitoringScoped API keys2FA & roles
LAYER 05

Intelligence & devices

Inference where the data is — on the customer's own machines and devices at the edge — with our cloud holding the shared memory; brokers, private APNs and telemetry for the sensors, meters and machines of the Internet of Things.

Edge inferenceIoT brokers & APNsTelemetryGPU computeShared learning
CONTROL PLANE

One console, one API

Every service above is ordered, billed, monitored and automated from a single console and a single API, for direct customers and for partners who resell under their own brand.

Customer consolePartner / reseller APIMarketplaceWallet & billingHelp desk
02 The network we built
Fiber, data centers, points of presence

One network, edge to core, on every continent.

Our own autonomous system on our own address space, carried over fiber we own between our metros, lit at exchanges and landing stations, and interconnected inside the data center and across the world. Turn the globe: filled points are lit today, hollow ones are planned, green lines are fiber we own.

compute regionpoint of presence · exchangeedgeplannedfiber we ownbackboneinternational
REGIONDelhi NCRCompute region (Noida) · own fiber · interconnection · Joy DC Noida under construction · 6 links
REGIONMumbaiFlagship region · own fiber · scrubbing centre · exchange presence · Joy DC Mumbai under construction · 10 links
REGIONChennaiCompute region · own fiber · submarine-cable proximity · 4 links
POPPuneMetro point of presence · 1 link
POPIndorePoint of presence · exchange · 1 link
POPLucknowPoint of presence · 2 links
EDGENagpurEdge · 1 link
POPKolkataPoint of presence · eastern gateway · 4 links
POPBhubaneswarPoint of presence · 1 link
POPDhakaPoint of presence · exchange · 1 link
REGIONSingaporeCompute region · ASEAN hub · exchange presence · 5 links
POPLondonPoint of presence · exchange · 4 links
POPFrankfurtPoint of presence · exchange · 2 links
REGIONUS WestCompute region · transpacific landing · 2 links
PLANNEDDubaiPlanned edge · Gulf landing · 2 links
PLANNEDAmsterdamPlanned edge · 1 link
PLANNEDUS EastPlanned edge · 3 links
PLANNEDTokyoPlanned edge · 1 link
PLANNEDSydneyPlanned edge · 1 link
PLANNEDSão PauloPlanned edge · 1 link
PLANNEDJohannesburgPlanned edge · 1 link
03 Behind the scenes
The logic that runs the platform

What actually happens when you click.

Every button in the console is a pipeline we wrote and run. These are the ones that matter most, drawn the way they work: deploy, protect, store, deliver, route and watch.

Order to running machine in about ninety seconds

A verified template is cloned, the disk grown, a static address assigned with reverse DNS, the machine booted and the platform agent inside it sets the credentials — then the console and the API light up.

  • 01

    Place

    The host with free capacity is chosen; the disk is spread across the storage pool.

  • 02

    Clone and configure

    Template copy, disk, IP, hostname — no hand-built images, nothing e-mailed.

  • 03

    Boot and hand over

    The agent confirms the network is up; power, reinstall, snapshot, resize and console are live from that second.

— How it fits together
The shape of the platform

Every request takes the same path, everywhere.

The platform is built in tiers that can each be multiplied on their own. Add a frontend when a region gets busy, add a cache node when a data center comes online, add hardware when customers need it. Nothing is a single box, and nothing is special.

TIER 01 · EDGE

Frontends

Many small web nodes close to the customer. They render the site and the console and hold no state of their own.

  • Any number, any region
  • Stateless, replaceable in minutes
  • Real visitor IP preserved
TIER 02 · CORE

API & cache

The one place logic lives. Every read is served from memory first; every write is a job with a log line.

  • Memory-first reads
  • Job queue for everything slow
  • One API for console, partners, staff
TIER 03 · REGION

Regional cache nodes

One per data center, talking to the hypervisors and switches on its own floor and reporting back to the core.

  • Local view of every host
  • Survives a link to the core going down
  • Bootstrapped from the console
TIER 04 · METAL

Hypervisors, switches, storage

Our own hardware in our own racks: compute hosts, the switching fabric, the distributed storage cluster.

  • Placement spread across storage
  • Templates verified per host
  • Self-healing storage
TIER 05 · RECORD

Database & ledger

Written only through the core, never directly. Every action, price, payment and change is a row somebody can audit.

  • Single writer path
  • Full audit ledger
  • Backed up off-site

Why it matters to you: a busy region gets more frontends, not a slower site; a new data center is a cache node plus hardware, not a new platform; and every number in your invoice traces back to a logged action.

04 Why it matters
The conviction

The next decade of software will be decided by who owns the layer underneath it.

Every company is becoming a software company, and every piece of software runs on somebody's infrastructure. When that infrastructure is rented, leased and abstracted three times over, you inherit every one of those layers' prices, outages and decisions. We think the world needs more operators who own their stack — the fiber, the building, the rack, the route — run it in the open, price it like a utility and shape it to the customer in front of them. That is the company we are building.

  • 01

    Own the metal

    Fiber, servers, switches, storage and address space that belong to us. Nothing critical rented from a hyperscaler.

  • 02

    Build, don't wrap

    Our control plane, our automation, our billing, our DNS. Third-party software only where it is best in class, and always behind our own API.

  • 03

    Long horizon

    Decisions made for the next ten years, not the next quarter. Infrastructure is a trust business, and trust compounds slowly.

  • 04

    Honest by design

    Real status, real audit trails, real confidence scores. If something is wrong, the console says so before a customer has to ask.

  • 05

    Global from day one

    Designed for many regions, many currencies and many partners, so the same platform serves a shop in one city and an enterprise on four continents.

  • 06

    Shaped to the customer

    Custom infrastructure, custom services and solutions designed to a customer's demand are the normal case, not the exception.

05 What we build for customers
Solutions, not only services

Tell us the problem. We build the layer for it.

The catalogue is where most customers start. Many finish somewhere the catalogue does not list: infrastructure designed around their workload, networks that reach into theirs, devices that report to them, and people on our side who watch it with them. All of it on the same platform, the same console and the same invoice.

CUSTOM INFRASTRUCTURE

Designed to your demand

Private clusters, unusual shapes, specific hardware, your own addresses, your own racks — specified with you, built by us, run as one service.

NETWORK-COMPATIBLE

Reaches into your network

VLANs, GRE, private interconnect, BGP sessions, BYOIP and cross-connects, so our platform is an extension of yours rather than an island.

INTERCONNECTION

Inside the data center and across the world

Cross-connects into the Joy fabric, exchange ports, and international capacity between our metros, Europe, Southeast Asia and North America.

GLOBAL LAYER NETWORK

One network, deployed where you are

Anycast addresses, edges and points of presence on our own autonomous system, so a service built here answers from the nearest place.

REAL-TIME MONITORING

Watched every 15 seconds

Hosts, ports, flows and sessions, on your server page and on the public status page, with people who react to it around the clock.

IOT & DEVICES

Sensors, meters, machines, cameras

Brokers, private APNs, telemetry and edge inference for devices that must never sit on the public internet.

CUSTOM SERVICES

Built for one customer, run like a product

A managed stack, a migration, a reseller platform, a storefront on our API — scoped, delivered and operated by the people who run the platform.

ENTERPRISE

One contract, one engineer who knows your name

Dedicated hardware, private networks, managed operations and an audit trail your team can read line by line.

06 Where we're going
The arc

From a cloud we run to a fabric the world builds on.

This is direction, not a launch calendar. Each phase is a capability we intend to own outright before we move to the next one. Order matters more than dates.

PHASE 01 · FOUNDATION

Own the core

A platform we control end to end: compute on our own hypervisors, automation from order to running machine, authoritative DNS, distributed storage, a console and an API that every later service plugs into.

  • Compute, dedicated and colocation from one console
  • Own DNS, storage and edge under one control plane
  • Partner and reseller API
PHASE 02 · NETWORK

Own the path

Fiber we own between our metros, our routing, our exchange presence, our protection, our edge — sold as cleanly as a virtual machine.

  • BGP, IX fabric and VLAN as self-service
  • DDoS protection and edge caching in every region
  • Private interconnect between customer sites
PHASE 03 · BUILDINGS & DEVICES

Own the floor and the edge

Joy DC Mumbai and Joy DC Noida come online on our fiber; devices and inference move to the edge, where the data is, with our cloud holding the shared memory.

  • Two Joy data centers of our own
  • IoT brokers, private APNs, telemetry
  • Edge inference as a platform service
PHASE 04 · FABRIC

Own the map

Points of presence on every continent, joined by our network, running the same software, so a customer anywhere sees one platform with the same prices, the same API and the same guarantees.

  • Regions on every continent
  • One identity, one wallet, one console worldwide
  • A marketplace where partners sell on our fabric
— A note on how we build
Read this first

Slow where it must be. Fast everywhere else.

Infrastructure is the one part of technology where being boring is a virtue. Nobody wants an exciting power grid. So we take our time on the layers that have to last: the fiber route, the building, the network design, the storage fabric, the identity model, the audit trail. Those are decided once, for a decade.

Everything on top of them moves quickly. New services are modules, not new companies. A partner can resell what we build the day it ships. A customer can reach any of it from one console, one API and one wallet, in their own currency, wherever they are — and when the catalogue does not fit, we design what does.

We publish what is live, what is being built and what is still research, and we keep those three lists honest. When something breaks, the status page says so before the ticket queue does. That is the whole philosophy: own the layer underneath, run it in the open, and let people build on it without having to trust anyone but us.

Joy Services · Fiber, data centers, cloud, network, storage, security, intelligence and devices, on hardware we own

— Who it's for
One platform, many kinds of customer

From a single machine to a whole business built on us.

The same console serves someone renting one virtual machine and a partner running a hosting brand of their own on our fabric. Nobody gets a different, lesser platform.

DEVELOPERS & STARTUPS

Ship on real hardware, pay like a utility

A machine in minutes, an API for everything the console does, clear prices in your own currency.

  • Custom specs, not a menu of fixed sizes
  • API tokens with scoped permissions
  • Snapshots, reinstalls and console access
HOSTING BRANDS & PARTNERS

Sell everything we build, under your name

White-label the whole catalogue: your prices, your brand, your customers, our infrastructure and automation.

  • Reseller API and wallet
  • Marketplace listings for what you build
  • Sub-partners under partners
BUSINESSES & ENTERPRISES

Own the stack without running the data center

Dedicated servers, colocation, private networks, custom infrastructure and a control plane your team can audit line by line.

  • Dedicated hardware and rack space
  • Private VLANs between your systems
  • Tax invoices wherever you are billed
NETWORK OPERATORS

Bring your addresses, peer on our fabric

Announce your own space, take an exchange port, protect it, and manage it from the same console as everything else.

  • BGP sessions and IX ports
  • DDoS visibility per block
  • Reverse DNS on every address
DEVICES & PLACES

Sensors, meters, machines and cameras that report to you

Brokers, private APNs, telemetry and inference at the edge for fleets of devices that must never sit on the public internet.

  • Private cellular access into our network
  • Per-device credentials and topic rules
  • Learning shared across a fleet
BUILDERS OF THE NEXT THING

A fabric to build products on

If your product needs compute, network, storage and identity in one API, on hardware nobody can pull out from under you, this is the layer.

  • One API across every service
  • Webhooks and events
  • Marketplace distribution
— Our commitments
What we hold ourselves to

Not numbers. Promises.

Uptime figures and latency charts are things you check on the status page. These are the things we will not compromise on, whatever the chart says this month.

  • 01

    No lock-in, ever

    Your data, your images, your DNS zones and your backups can leave whenever you want, in standard formats. We keep customers by being good, not by making leaving hard.

  • 02

    The status page tells the truth

    Incidents are posted when they start, not when they are fixed. If a region is degraded, the console says so on the page you are looking at.

  • 03

    Prices you can predict

    Priced by spec, shown before you order, invoiced only after payment, in your currency. No surprise line items and no "contact sales" for a number.

  • 04

    Every action is logged

    What was created, changed, billed or deleted, by whom and when, is a row you can read. Staff actions are in the same ledger as yours.

  • 05

    Tenants never see each other

    Isolation is enforced at the hypervisor, the network and the storage layer, and verified, not assumed.

  • 06

    Partners get the same platform

    What a reseller sells is exactly what we sell, from the same API, with the same guarantees. No "partner edition".

  • 07

    Built to your demand

    When the catalogue does not fit, we design the infrastructure or the service that does, and run it with the same guarantees as everything else.

  • 08

    Support is run by operators

    The people answering tickets are the people running the platform, around the clock. A ticket path exists for every problem, and it is answered by e-mail too.

— How we operate

Built, not bought

Our console, our automation, our billing, our DNS. When we do use outside software, it sits behind our own API and can be replaced without customers noticing.

Partners first

Everything we sell, a partner can sell under their own brand with their own prices, through the same API we use ourselves.

Priced like a utility

Clear prices, real invoices, local currency where it is wanted, and a wallet that works the same in every region.

Support that answers

A help desk run by the people who run the platform, with a ticket path for every problem and a status page that tells the truth.

— Questions we're working on
Open problems

The things we don't know yet, written down.

A vision is only honest if it includes the parts that are still hard. These are the questions the research list is organised around. When one gets answered, it moves to "building".

FABRIC

Can a new region be live in a day, from empty rack to first customer machine?

Bootstrap the cache node, register hardware, verify templates, join the network, appear in the console. Every step exists; making them one button is the work.

NETWORK

Can DDoS protection be a checkbox on an address block, priced like bandwidth?

Flow-level detection on our own routers, mitigation that starts without a phone call, and a bill that makes sense to a small customer.

STORAGE

Can object storage be as boring as disk, on hardware we own?

S3-compatible, self-healing across nodes and racks, and cheap enough to be the default place a backup or a snapshot goes.

DEVICES

Can a fleet of devices learn together without any of them sending raw data?

Inference on the device, memory and training in our cloud, learning shared across the fleet — with the privacy line unchanged.

BUILDINGS

Can a data center of our own be lit as one more node of the platform, the day it opens?

Fiber in, cache node up, hardware registered, templates verified, regions appear. Mumbai and Noida are where we find out.

PLATFORM

Can a partner's whole business be one API key away from ours?

Brand, prices, customers, wallet, support, marketplace. A hosting company should be startable in an afternoon on top of this platform.

— Every service
Live, beta and coming

Every service. One platform.

5 live, 4 in beta, 5 coming — and the list keeps growing. Live services are in production. Beta services are provided as-is at the stated price. "Soon" services cannot be ordered yet; the Updates feed announces each one.

Not on the list? Tell us what you need — custom infrastructure and custom services are built on the same platform.

— Straight answers
Questions people ask

Short answers to the obvious questions.

Anything not covered here has a person behind support@joycloud.services.

Are you a reseller of somebody else's cloud?

No. Compute runs on hypervisors in our own racks, on our own hardware, behind our own network and address space, over fiber we own between our metros. The console, the automation, the billing and the DNS are ours. Where we use outside software, it sits behind our API and can be swapped without customers noticing.

Where are you?

Everywhere our customers are. Compute regions in Noida, Mumbai, Chennai, Singapore and the US; points of presence and exchange presence across Asia and Europe; fiber we own in Delhi, Mumbai and Chennai; two Joy data centers under construction; more edges planned on every continent. Prices are shown in your currency with USD as the reference; tax invoices follow where you are billed.

What can I buy today?

Every service marked live in the catalogue above — virtual machines, bare metal, colocation, DNS, CDN, proxies and more — plus anything we design for you: custom infrastructure, custom services, interconnection, monitoring. The "Every service" list above is the catalogue itself, so it is always current.

Can I resell what you build?

Yes, and it is a first-class part of the platform, not an afterthought. Partners get the whole catalogue under their own brand and prices, through the same API we use ourselves, with a wallet, sub-partners and marketplace listings.

How do I peer with you, or bring my own network?

The peering portal has the whole guide: exchanges, direct sessions, filters, what we expect. Transit, IX ports, VLANs, GRE and BYOIP are on the Infrastructure page.

How do I get access, or talk to someone?

Open the console and register with an e-mail address. For partnerships, hardware, colocation, custom infrastructure or anything that needs a conversation, write to support@joycloud.services; it reaches the people running the platform.

What is the company behind this?

JOY SERVICES HOSTING PRIVATE LIMITED operates the cloud platform at joy.services, with JOY DATA SERVICES on the network side and JOY SERVICES IOT on devices and intelligence.

This is the direction

Build the layer underneath. Own it. Run it for decades.

Fiber · Data centers · Compute · Network · Storage · Security · Intelligence · Devices One console. One API. One wallet. On hardware we own.